Lifetime Warranty 🎖️- Unrivalled Assurance for Your Peace of Mind

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♻️ Eco-friendly product
↩️ Satisfied or your money back
🎁 A free book with your order

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A promise of quality and lasting peace of mind, far beyond mere insurance. This revolutionary warranty accompanies your product with optimum protection to the highest standards.

Main commitments:

  • Complete protection - Whatever the incident: manufacturing, wear and tear, unforeseen accident... You're fully covered.
  • Around-the-clock assistance - Our dedicated team is here to help, 24 hours a day, 7 days a week. One call is all it takes.
  • Long-term renewal - Your product can benefit from free renewals for responsible ongoing protection.
  • Secure transfer - The warranty is transferable on resale, subject to reasonable conditions.
  • Efficient processing - We're committed to resolving your claim quickly, so you can get the most out of your product.
  • Exceptional quality - Our products are built to last. This warranty stands for it. But responsible use is encouraged.

Replacement procedure:

  • Send an e-mail to contact@dream-horse.co with the subject line "Replacement request" and include: Your order number and a detailed description of the problem.
  • Our customer service team will get back to you as soon as possible and assign you a unique file number.
  • You will then receive an e-mail asking you to provide any proof of purchase you may have: order confirmation, invoice, etc.
  • Depending on the situation, you may be asked to provide additional evidence before final validation: photos, repair estimate, etc.
  • Once your application is complete, it will be examined internally to ensure that it falls within the scope of the lifetime guarantee and to prevent any abuse.
  • Once your request has been validated, you will receive a tracking number for the replacement product.
  • Delivery to the address associated with your customer account will be made as soon as possible.

We offer you this exceptional lifetime warranty, based on mutual trust and respect. Please use the products covered responsibly, and we will meet your legitimate needs with diligence. Let's work together to build a long-term win-win relationship.

68%

Of our fabrics this season are made with recycled materials

100%

Ethical and sustainable production processes

Redefine your style with the latest trendy products from our store!

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Have a question ? We are here to help

Check out the most common questions our customers asked. Still have questions?
 Contact our customer support.

team
Our customer support is available Monday to Sunday: 7am-8:30pm.Average answer time: 24h
Dream Horse

Dear Equestrian Enthusiasts,

I am delighted to welcome you to our community where every hoofbeat resonates with your heart. As the founder and a lover of horses, I created this haven for all who, like me, find their greatest joy in the company of these noble creatures. Our collection is a celebration of equine majesty, ranging from delicate jewelry and practical accessories to inspired clothing, enchanting decorations, and toys that rekindle the free spirit of the horse.

Whether you are a rider, an admirer, or a collector, each piece has been carefully selected to bring a touch of timeless grace to your everyday life. Every purchase is a step further in our shared journey, a token of affection and admiration for our four-legged companions.

With gratitude and a rider’s spirit,

Anna Cooper
Founder of dream-horse.co

Customer satisfaction is at the ❤️ of our commitment

Tamara Halley

Chicago

I've just received my silver horse necklace, and I'm absolutely delighted! The attention to detail is remarkable, and it sparkles beautifully in the light. It's the perfect gift for any horse lover.

Geraldine Morrison

New York

I bought a ceramic horse statue for my office, and it instantly became the centerpiece of my decor.

Russell Johnson

Portland

My experience with the personalization of a horse bracelet was fantastic. The team was very attentive to my specific requests, and the end result is beautiful. It's a very special gift that I'm proud to give. Customer service was responsive and helpful throughout the process.

Jessie Brown

Austin

I just bought a sweatshirt with a horse motif for my grandson, and he loves it! The quality of the fabric is excellent.

Diana Wall

San Francisco

I recently bought a set of decorative cushions with horse motifs for my living room, and I'm totally satisfied with my purchase. The patterns are artistic and add a warm touch to my decor. The quality is top-notch, and the cushions are as comfortable as they are beautiful.

Margaret Stewart

Philadelphia

I recently purchased a set of horse-themed stationery for my home office, and I'm absolutely delighted with my choice. The equestrian motifs are subtle yet elegant, perfect for adding a personal touch to my correspondence. The quality of the paper is excellent, and writing on it is a real pleasure. Ordering was simple, and the set arrived faster than expected. I highly recommend this site to horse enthusiasts looking for unique office items.

Ray Temple

Dallas

My daughter loves her new blanket with pony motifs. It's soft, warm and perfect for chilly evenings.

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