Lifetime Warranty 🎖️- Unrivalled Assurance for Your Peace of Mind
♻️ Eco-friendly product
↩️ Satisfied or your money back
🎁 A free book with your order
Place your order before 10:00 pm for dispatch today
Plus get a 10% discount on your first order. Use code DV10
A promise of quality and lasting peace of mind, far beyond mere insurance. This revolutionary warranty accompanies your product with optimum protection to the highest standards.
Main commitments:
-
Complete protection - Whatever the incident: manufacturing, wear and tear, unforeseen accident... You're fully covered.
-
Around-the-clock assistance - Our dedicated team is here to help, 24 hours a day, 7 days a week. One call is all it takes.
-
Long-term renewal - Your product can benefit from free renewals for responsible ongoing protection.
-
Secure transfer - The warranty is transferable on resale, subject to reasonable conditions.
-
Efficient processing - We're committed to resolving your claim quickly, so you can get the most out of your product.
- Exceptional quality - Our products are built to last. This warranty stands for it. But responsible use is encouraged.
Replacement procedure:
- Send an e-mail to contact@dream-horse.co with the subject line "Replacement request" and include: Your order number and a detailed description of the problem.
- Our customer service team will get back to you as soon as possible and assign you a unique file number.
- You will then receive an e-mail asking you to provide any proof of purchase you may have: order confirmation, invoice, etc.
- Depending on the situation, you may be asked to provide additional evidence before final validation: photos, repair estimate, etc.
- Once your application is complete, it will be examined internally to ensure that it falls within the scope of the lifetime guarantee and to prevent any abuse.
- Once your request has been validated, you will receive a tracking number for the replacement product.
- Delivery to the address associated with your customer account will be made as soon as possible.
We offer you this exceptional lifetime warranty, based on mutual trust and respect. Please use the products covered responsibly, and we will meet your legitimate needs with diligence. Let's work together to build a long-term win-win relationship.
Shipping and Return
🌐 Experience the global reach of our premium shipping services with complimentary worldwide delivery. Our orders swiftly depart from our state-of-the-art warehouse within a mere 2 business days, ensuring prompt dispatch.
📦 Delight in the anticipation as your coveted item makes its journey to your doorstep, with a delivery timeframe spanning between 7 to 10 days.
🔁 Should your purchase not meet your expectations in terms of fit, fret not. You have a generous window of 30 days to initiate hassle-free returns.
Click here to learn more about our return policy
Satisfaction Guarantee
Customer satisfaction is our #1 priority. That's why we offer our Satisfaction Guarantee. If you're not 100% satisfied with your purchase for any reason, please contact us and we will do what is necessary to make it right.
Need Help?
➤ FAQ: Visit our FAQ page to find answers to the most frequently asked questions.
➤ Responsive customer service: We are available 7 days a week from 7am-8:30pm
➤ Contact us: Would you like to contact us? Click here to send us a message.
68%
Of our fabrics this season are made with recycled materials
100%
Ethical and sustainable production processes
This product has no reviews yet.
You may also like ...
Have a question ? We are here to help
Check out the most common questions our customers asked. Still have questions? Contact our customer support.
Do you offer international shipping?
Absolutely! We're thrilled to provide international shipping to our global customers. Shipping times and fees vary based on the destination country. For comprehensive details on international shipping practices and costs, please check our Shipping Information page.
Do I need to setup an account to place order?
You do not need to set up an account to place an order. However creating an account allows you to store your shipping information, see order history, and view your product’s warranty information.
Can I modify or cancel my order after it's been placed?
We understand that plans can change. If you need to modify or cancel your order, please contact us as quickly as possible. We will do our best to accommodate your request, but please note that once an order is in the processing stage or has been shipped, we cannot make changes or cancellations.
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 7-10 business days to arrive. Overseas deliveries can take anywhere from 10-15 days. Delivery details will be provided in your confirmation email.
Does the site guarantee the security of my payment?
Yes, the security of your transactions is essential to us. We use SSL encryption to ensure the confidentiality and security of your payment information. Your credit card details are not stored on our servers, and we work with reputable payment providers to ensure a safe payment experience. If you have any questions or concerns, please do not hesitate to contact our customer service team.
What is your return policy?
All products purchased from our website can be returned within 30 days of purchase for a full refund less shipping, no questions asked. International return orders may be subject to return fees. To make such a return, please contact us.
Any question?
You can contact us through our contact page! We will be happy to assist you.
Dear Equestrian Enthusiasts,
I am delighted to welcome you to our community where every hoofbeat resonates with your heart. As the founder and a lover of horses, I created this haven for all who, like me, find their greatest joy in the company of these noble creatures. Our collection is a celebration of equine majesty, ranging from delicate jewelry and practical accessories to inspired clothing, enchanting decorations, and toys that rekindle the free spirit of the horse.
Whether you are a rider, an admirer, or a collector, each piece has been carefully selected to bring a touch of timeless grace to your everyday life. Every purchase is a step further in our shared journey, a token of affection and admiration for our four-legged companions.
With gratitude and a rider’s spirit,
Anna Cooper
Founder of dream-horse.co
Customer satisfaction is at the ❤️ of our commitment
Tamara Halley
Chicago
I've just received my silver horse necklace, and I'm absolutely delighted! The attention to detail is remarkable, and it sparkles beautifully in the light. It's the perfect gift for any horse lover.
Geraldine Morrison
New York
I bought a ceramic horse statue for my office, and it instantly became the centerpiece of my decor.
Russell Johnson
Portland
My experience with the personalization of a horse bracelet was fantastic. The team was very attentive to my specific requests, and the end result is beautiful. It's a very special gift that I'm proud to give. Customer service was responsive and helpful throughout the process.
Jessie Brown
Austin
I just bought a sweatshirt with a horse motif for my grandson, and he loves it! The quality of the fabric is excellent.
Diana Wall
San Francisco
I recently bought a set of decorative cushions with horse motifs for my living room, and I'm totally satisfied with my purchase. The patterns are artistic and add a warm touch to my decor. The quality is top-notch, and the cushions are as comfortable as they are beautiful.
Margaret Stewart
Philadelphia
I recently purchased a set of horse-themed stationery for my home office, and I'm absolutely delighted with my choice. The equestrian motifs are subtle yet elegant, perfect for adding a personal touch to my correspondence. The quality of the paper is excellent, and writing on it is a real pleasure. Ordering was simple, and the set arrived faster than expected. I highly recommend this site to horse enthusiasts looking for unique office items.
Ray Temple
Dallas
My daughter loves her new blanket with pony motifs. It's soft, warm and perfect for chilly evenings.